Ncbible is dedicated to safeguarding and preserving the privacy of all of its users.
Understanding that your personal information is entrusted to us, Ncbible takes privacy very seriously. Data Protection Laws and any related clinical confidentiality rules, such as those issued from time to time by the General Medical Council (GMC), are complied with.
Ncbible Clinic, 44 Copthorne Way CAMBOIS NE24 2NH, is the data controller for the purposes of Data Protection Laws.
The term “we,” “us,” and “our” refers to Ncbible.
In this policy, we use the term “personal data” to refer to information that may be used to identify an individual.
When you use our services or interact with us in any way, we may collect and use personal information about you. This includes when you visit our websites, complete a form, or communicate with us in any other way. Information on your health or other private matters may be included in the list, depending on the services you receive from us.
The following types of information about you may be included in the personal data we gather:
We may automatically gather personal information about you when you visit any of our websites, such as:
Your computer’s Internet Protocol (IP) address, browser kind and version, time zone setting, browser plug-in types and versions, operating system and platform, and more.
If you provide us with personal information, we may:
Calls to Ncbible and its agents may be monitored or recorded for training and improvement purposes.
We may obtain information about you from other sources;
Ncbible or a third-party consultant may get medical information about you in the form of a referral.
Ncbible may have access to your personal information and medical records if it is necessary for consultants to do so.
Ncbible’s personal information will be shared with insurance providers who have started a claim and need medical care from Ncbible. In the majority of cases, this will be in the form of a recommendation, which will include the patient’s full name and date of birth as well as the surgery or therapy they are requesting.
Only individuals involved in your treatment or care will be given access to your private health information, and this will be done in compliance with UK legislation and professional body norms or for clinical audits (unless you object). In the next section, you will find more information on how we utilise your health information. When you grant us permission to use your sensitive personal data, we will only use it for those purposes. Although we have listed the purposes for which we may use your personal information below, we will only use your sensitive personal data for those purposes if you have given us your explicit agreement to do so.
If you have any questions about how we handle your personal information, please feel free to contact us at any time by email at email@example.com. We undertake regular security evaluations to guarantee that our information systems are safe and secure.
For as long as it is required for the purpose for which it was obtained and in compliance with all applicable UK laws, we will keep any personal data you send us. To learn more about retention periods, please go here.
Your personal information is safe with us. Third-party payment processors will handle all transactions securely. It is your responsibility to protect the confidentiality of any password we have given you (or selected for you) so that you may access particular portions of our website. We ask that you do not give out your password to anybody else.
Internet data transfer cannot be guaranteed to be entirely safe. In spite of this, we take every precaution to guarantee that any information you provide to our websites is encrypted. All of your information will be protected by strong protocols and security measures after we have received it.
Personal information may be sent to you or sent to us through email at your request, or you may opt to do it yourself. If you choose to transmit or receive sensitive information by email, you are taking a significant risk by using this technique.
Certain third-party organisations that we rely on to provide our services may have access to your personal data in the course of doing business with us. The following may be included in this:
There are strong contractual and legal requirements in place for third-party data processors, which we make care to enforce in addition to their duties under the Data Protection Laws.
Personal data may be shared with third parties in the case of a sale of our assets, as well as in the event that we are legally obligated to do so.
If we refer you to an outside practitioner for treatment, we will share with them the clinical and administrative information that we think necessary for that recommendation. Doing this will always be obvious.
We may also share information about your treatment with your GP if the practitioners treating you feel it is clinically appropriate. Even if you tell us you don’t want us to, we’ll honour your request if it’s lawful for us to do so, but you should know that denying your GP complete information about your medical history has the potential to be harmful and/or damaging to your health.
Only if your medical insurance is paying for all or part of your treatment with us do we discuss with them information regarding your therapy, its clinical need, and its cost. We just provide them the information they’re entitled to. To investigate any complaints or claims, we may need to share personal information with your medical insurance company.
NHS: We will communicate your treatment data with the portion of the NHS that referred you to us, as necessary for us to conduct, process, and report back on the treatment that you received from us.
In the event that you file a complaint or that the conduct of a healthcare practitioner involved in your therapies is alleged to have fallen below the relevant standards, we may be asked – and in some cases can be required – to share certain information about your care with medical regulators such as the Medical Council . Your privacy will always be protected, and we will do so in accordance with the law.
We reserve the right to release information if it is absolutely necessary for the delivery of healthcare, but any such disclosures will always be protected by patient confidentiality.
In the event of an emergency or if you are unable to consent, we may also use or disclose your personal data (including sensitive information) in order to defend your ‘vital interest’ (i.e. your life or your health).
We will use your personal information to keep tabs on the progress of your care, whether it be with us directly or through the NHS.
Every year, we engage in national audits and programmes aimed at enhancing the quality of patient care. In conformity with Data Protection Laws and confidentially, your personal data will be treated with the utmost care. This data will only be made available to the public in an anonymized, statistical form. This type of data can be utilised for our own research, as well as shared with other parties for their own objectives.
We, like all independent hospital operators, are required by law to provide activity data, including some personal data, as described in greater detail below, for publication by The Private Healthcare Information Network in order to provide comparable clinical outcomes and performance data to the general public (PHIN).
Privately-funded healthcare in the United Kingdom is the responsibility of PHIN, which collects, processes, and publishes data on quality and cost. The purpose of this information being made public is to:
To comply with PHIN’s requirements, healthcare providers must submit detailed information about each episode of patient care, including a summary of each patient’s treatment record, including dates of hospitalisation, treatments administered, and who administered them.
Patient satisfaction surveys, Patient Reported Outcome Measures (PROMS), which measure how well patients’ health improves after treatment, and information on any adverse events involving the patients treated are all things providers must disclose.
NHS Number (England, Wales, or the Isle of Man) or CHI Number (Scotland) and a postal code must be provided to each patient. Only an allowed organisation with access to the information linking NHS Numbers to other personal information could use this information to identify an individual. Patients’ NHS numbers and discharge dates are securely transmitted to information authorities such as
When needed by law or in the interest of the general public, PHIN will share records of care and personal data with the non-departmental entities and agencies listed above, but only in certain cases.
According to data protection laws, everyone has the right to get a copy of any personal data that an organisation has on them by submitting a “Subject Access Request” (as set out in more detail below). It is necessary for those applying to PHIN to supply a valid NHS Number (or its equivalent in Scotland or Northern Ireland) and other forms of identification in order to access any data the organisation has collected.
You have the right to request at any time that we not use your personal information in this manner.
To unsubscribe from receiving web-based marketing material, send an email to firstname.lastname@example.org with the subject line “unsubscribe.” Please give us a sufficient amount of notice so that we can update our systems if you need non-web-based marketing information sent to: Marketing Department, Ncbible clinic, 44 Copthorne Way CAMBOIS NE24 2NH. Regardless of how far in advance you need to let us know, we normally appreciate at least 30 days’ notice.
You have a number of legal options when it comes to the personal information we have about you. There are a number of other rights you may have in addition to the one described above, which are briefly summarised here. However, this is not a comprehensive summary of the law.